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Vitality Partner

Caffè Nero.

Rewarding your clients for getting active with Caffè Nero.

We've partnered with Caffè Nero so your clients can receive delicious benefits every week by getting active and earning Vitality points.

When your clients earn 12 activity points in a week, we'll reward them with a handcrafted Caffè Nero drink, or a delicious innocent smoothie. Plus, they'll get 25% off any food purchases and products from the Coffee at Home range too.

Caffe Nero Logo 

How does it work?

Step 1.
Your client buys an eligible health insurance or life insurance plan. 

Step 2.
They track their activity. This will then earn them Vitality activity points.

Step 3.
Once they’ve earned 12 activity points in a week, they can claim their drink of choice at any Caffè Nero store. They’ll get 25% off food and Coffee at Home purchases, too.
Find out more

Vitality Healthy Food menu with Caffè Nero.

All items included in the menu can be identified within Caffè Nero stores by a Vitality label on the relevant shelf. Your clients can get 50% off any of the items which are part of the Vitality Healthy Food menu.

Terms and conditions apply.

Clients can now enjoy Caffè Nero at home

As part of their weekly reward, your clients can get 25% off Caffè Nero's Coffee at Home range1, this includes:
  • Whole beans
  • Ground coffee
  • Nespresso compatible capsules
The Coffee at Home range can be purchased in store or online. If purchased online there will be a £3.50 delivery charge.

Terms and conditions apply.
1 Discounted products from the Coffee at Home range exclude Gift Cards, KeepCups or any other Reusable Cups.

Sustainably Sourced.

All Caffè Nero coffee is sourced alongside the Rainforest Alliance, to encourage long-term sustainability. Caffè Nero seek out progressive coffee farmers from around the world to source their coffee and to ensure this high quality and sustainability.

In London, used coffee grounds from 122 stores are reused. They're processed into fuels which power biomass boilers.

Frequently asked questions

Here are a few of the questions we’ve answered for our members

What plans are eligible for a weekly drink and 25% off food and Coffee at Home products?

- Any personal health insurance plan
- Any business health insurance plan excluding Vitality at Work (Vitality at Work Enterprise and Vitality at Work Business plans are eligible for 50% off a weekly handcrafted drink)
- Any corporate healthcare plan or Healthcare Trust with Vitality Plus benefits
- Any life insurance plan with Vitality Plus.

What drinks can my client get and what food can they get a discount on, with an eligible plan?

They can get any sized hot or cold drink made by a Caffè Nero barista, or an innocent smoothie.

For food discounts, see the full range of delicious food that Caffè Nero offers.

Your clients can get 50% off any items included within the Vitality Healthy Food menu available in Caffè Nero stores. The standard 25% off food purchases and Coffee at Home products1 cannot be used on top of the 50% discount for items on the Vitality Healthy Food menu.

1Discounted products from the Coffee at Home range exclude Gift Cards, KeepCups or any other Reusable Cups.

Can my client get a weekly drink if they don't have an eligible plan?

If your client is not eligible for a weekly drink, they might be eligible for 50% off one.

They can get 50% off once a week with the following plans, once they've earned 12 activity points:

- Any life insurance plan with Vitality Select
- Vitality at Work Business and Vitality at Work Enterprise plans
- Any corporate healthcare plan or trust scheme administered by VitalityHealth with Vitality Select benefits.

Do other members on their plan have access to this benefit?

Yes. However, the principal member on the plan will need to complete their Health Review first - then other members on the plan can access the benefit once they’ve completed their Health Review.

Important information

To be eligible for a weekly drink and 25% off food and Coffee at Home products, your clients must have one of the following plans:

  • Any personal health insurance plan
  • Any business health insurance plan excluding Vitality at Work (Vitality at Work Enterprise and Vitality at Work Business plans are eligible for 50% off a weekly handcrafted drink)
  • Any corporate healthcare plan or Healthcare Trust with Vitality Plus benefits
  • Any life insurance plan with Vitality Plus
To be eligible for 50% off a weekly drink, your clients must have one of the following plans:
  • Any life insurance plan with Vitality Select
  • Vitality at Work Business and Vitality at Work Enterprise plans
  • Any corporate healthcare plan or trust scheme administered by VitalityHealth with Vitality Select benefits.
View our member terms and conditions.

Where to next?

  • ODEON and Vue

    When your clients get active, they can earn cinema tickets

  • Rakuten TV

    Your clients can enjoy a weekly movie from home with Rakuten TV.

  • All Reward Partners

    See all of the great discounts and exciting rewards your clients can access through the Vitality Programme.