Dr Katie Tryon: why prevention is better than claim
Given the many health challenges our country faces, prioritising prevention has never been more needed. However, it requires sustainable, long-term behaviour change for it to be truly effective, writes Dr Katie Tryon.
It’s no secret that adopting healthier habits can be difficult.
Even discounting that many diets are dominated by ultra-processed foods and we live increasingly sedentary lifestyles, unconsciously our habits and behaviours also work against us.
According to behavioural economists, many of the things we do are influenced by irrational, cognitive biases.
Ever thought you’d go for a run in the morning but decided you’d rather spend a bit longer in bed? That’s something called ‘present bias’ – our preference for an immediate reward even if we know the more strenuous task will benefit us much more so later down the line.
As human beings, we also tend to be overly optimistic. This means we often underappreciate the impact that unhealthy choices may have on our long-term health. Or we set ambitious goals – like quitting smoking overnight or going to the gym five days a week – but overestimate the likelihood we’re going to stick to them. It’s why those New Year’s resolutions so often fail after a few weeks.
“It really takes a complex combination of nudges and incentives to truly bring about sustained behaviour change.”
Dr Katie Tryon, Director of Health Strategy, Vitality
The cost of bad habits
Unfortunately, the choices many people are making today are contributing to our nation’s declining rates of health and wellbeing.
Nearly half (43%) of the health burden in the UK is preventable and 88% of that is down to modifiable lifestyle risks, such as poor exercise and nutrition1. Poor health is also costing the country billions each year in healthcare spend and economic inactivity. Illnesses related to obesity alone are costing as much as £6.5bn2, whilst the cost of lost productive time due to employee absenteeism and presenteeism stands at £138bn annually3.
Unsurprisingly, the government has made prevention one of the key priorities in its recently published 10 Year Health Plan for England. The proposed reforms make clear the need to shift from not just treating sickness but preventing it before it arises.
The impact of small changes
The good news is that adopting and maintaining healthier habits doesn’t have to be about big, grand gestures; we know how often those fail anyway.
In fact, evidence shows that making small changes can have an enormously significant impact on an individual’s health and are likely to be more sustainable in the long run.
Findings published in The Vitality Habit Index report highlight that adopting even just simple, healthy habits – such as walking – can improve life expectancy and reduce the risk conditions like cancer and type 2 diabetes4. Meanwhile, those over the age of 65 benefit from a 52% reduction in mortality risk when they sustain a routine of physical activity three or more times a week, for just three years3.
These improvements can lead to big healthcare cost savings as well. If half of the UK’s inactive population did 5,000 steps just three times a week, it could save the NHS as much as £15bn3.
More than just raising awareness
The first step towards meaningfully influencing people’s lifestyle and playing a positive role when it comes to prevention is recognising that awareness alone isn’t enough.
As behavioural economists tell us, sustained behaviour change is hard. Most people are aware of the healthy choices they need to make, they just struggle to stick to them.
We are, however, much more likely to do something if it brings us immediate return. This is where incentives and rewards can come in. Because we are more likely to sustain a habit over time if it correlates with our desire for instant gratification, or if we harness our cognitive biases to work for us and not against.
Evidence it works
Take the Vitality Programme, for example. We see firsthand how a sophisticated series of nudges and positive feedback loops created through rewarding our members with handcrafted coffees weekly or cinema tickets each month, is helping them to form healthy habits which are having a material impact on their health and wellbeing.
And the results speak for themselves. Those who engage in the Vitality Programme recorded a 13% increase in physical activity and a 20% improvement in diet5.
In turn, the evidence as published in our recent VitalityLife Claims and Shared Value report shows that highly engaged members reduce their mortality risk by as much as 57% and improve their life expectancy by as much as five years*.
By lowering health risk through our shared-value approach to insurance, we can return more value to members each year through rewards and partners to keep engagement high and to encourage more people to look after their health - from understanding it through screening to getting more physically active and eating well.
In 2024 alone, our members earned £99m through rewards and savings from the Vitality Programme.
By understanding habit formation and harnessing the laws of behavioural economics, we can prioritise prevention in ways that help make people healthier, bring down costs to deliver more sustainable forms of healthcare and unlock better value for consumers. All of this, while also fulfilling our role as an insurer when they need us most. It truly is a win-win for all.
*Based on members who move from 0 to 21+ activity points a week throughout their lifetime, applied to standard UK mortality rates. Vitality study 2024.
1. Global Burden of Disease database; Williamson, E., Walker A. J, Bhaskaran K. J, Bacon S., Bates C., Morton C. E, ... & Cockburn J. (2020)
2. 'Government plans to tackle obesity in England', Department for Health and Social Care, June 2023
3. Britain's Healthiest Workplace 2023, Vitality
4. The Vitality Habit Index, March 2024
5. Vitality Health Claims Insights Report, 2024
Related: helping your clients live longer is easier than you think
VitalityHealth Claims Insights Report 2025
In our 2025 VitalityHealth Claims Insights Report, we consider how consumer needs are changing, and how insurers - and advisers - are adapting to deliver the best possible outcomes for our clients, within a fast-changing environment.
Recent articles
Five things you need to know about the Vitality Programme launch
Hot on the heels of the latest Vitality Programme launch, Justin Garbutt, Director of IFA Distribution, shares his key takeaways for advisers
Four simple steps to comprehensive mortgage protection advice
With homeowners continuing to feel the pinch against a challenging economic backdrop, Justin Garbutt, Director of IFA Distribution at Vitality, gives his tips to offering the most comprehensive mortgage advice possible
Dr Rishi Patel: ‘A joined-up approach to cancer screening is the answer’
Vitality’s Clinical Operations Director explains the critical role that cancer screening can play in early detection and improved treatment outcomes, and why joined-up care pathways are key
Health resource library
Our user-friendly library makes it easy for you find the literature and tools you need to support your health insurance client conversations.
- Search for documents by keyword or topic
-
Discover helpful resources and tools including our Most Popular
- Explore categories and further refine using the Document Type filter