Forward thinking health and life insurance
As a next generation insurer, we aim to offer your clients the right cover for them along with immediate value. As well as providing you as an adviser with all the support you need.
Better Support
Always happy to see you
We provide a wide range of resources and support, all designed to help you grow your business and empower you to have positive client conversations.
Our unique network of over 100 Business Consultants and Specialists, local to you, that are available to you from the get-go for dedicated one-to-one support, offer advice and expertise to support your business performance.
From our Adviser Hubs that enable you to easily service and manage your clients' needs 24/7. To our resource libraries and online tools that help break down our health and life cover, providing you with assets to support you and your clients throughout the member journey. A selection of resources can be also be ordered online so you can have a physical copy to use with your clients.
Your Vitality network
Over 100 UK-wide Business Consultants and Specialists, local to you, offering one-to-one support.
24/7 access
Easily service and manage your clients' needs through Adviser Hub.
Resources and insights
A wide range of assets where you'll find everything you need to empower you to have positive client conversations. From sales aids and videos to online tools and e-templates, as well as thought-leadership articles.
Vitality Academy
Multi-digital learning built around you, with content catering for varying needs and experience. From foundational knowledge, to in-depth expertise and key leaders guiding you through current industry trends.
Better Cover
The next generation of insurance
Through supporting the everyday needs of your clients with our forward-thinking life and health cover, we deliver real value from day one.
The continuing cost-of-living crisis, as well as declining rates of population health1 and record numbers out of work due to illness,2 have heightened the need for financial protection and the demand for private medical insurance3.
Clients are understandably looking for immediate, tangible value. In 2023, we announced enhancements to our life and health cover that can offer your clients more value. This is the next generation of insurance.
Award-winning cover
Recommend cover that rewards healthy living, delivering real value to your clients from day one, that also evolves to meet changing customer needs.
Reduced lapse rates
Cut lapse rates by up to 39% with clients who engage in the Vitality Programme.4
Significant health benefits
Engaged members are more likely to live longer, healthier lives. Active members can reduce their risk of death by up to 41%.4
Digitalising healthcare
We give your clients control of their treatment journey through state-of-the-art digital care services.
Better Value
Day one value
With our cover, your clients get access to the Vitality Programme. It's the world's largest health promotion programme linked to insurance - with proven results.5
This benefits your clients by driving improvements in behaviour and long-term health, and in turn benefits you by giving your clients more reason to stay.
Not only do our most highly engaged Platinum members make significant savings on their annual premiums through our partners and rewards, even Bronze members saved, on average, almost 25% of their annual premium.6
Discounts and rewards
£60m paid back to members through discounts and rewards in 2022.7
Immediate value
Members saved 28% of their premium through rewards on average.7
The Vitality Programme
The world's largest health promotion programme linked to insurance - with proven results.5
Higher client engagement
A proven Programme which has 10 times higher engagement than other wellbeing programmes.8
Where to next?
We’re here to help
Your Business Consultant is always ready to support you.
Health insurance
Call us on 0345 051 0044. Lines open Monday-Friday 8.30am-5:30pm
Life insurance
Call us on 0345 601 0072. Lines open Monday-Friday 8.30am-6pm
Business Consultant
Unsure who your Business Consultant is? Email us to find out.
1. 2.5 million more people in England projected to be living with major illness by 2040 (health.org.uk)
2. Record numbers not working due to ill health (BBC News)
3. LaingBuisson Health Cover report 18 Edition
4. Vitality experience analysis, 2022
5. Moderate changes to physical activity and diet, resulting in minor improvements in metabolic risk, can have a material impact on a person’s lifespan and healthspan. For example, a 30-year-old man of average health could gain 2.8 years of healthy life through moderate changes to exercise and diet. A 30-year-old female who makes a moderate increase in exercise and diet could add three years of good health – RAND Europe and Vitality
6. Active Vitality Plus members between June 2021 and May 2022
7. VitalityLife Claims and Benefits Report, 2023
8. Britain's Healthiest Workplace, Average engagement of Wellbeing apps of 4.9%, 2022.