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Health insurance

Physiotherapy cover

Physio helping patient

Our physiotherapy cover

Our physiotherapy cover puts your client in control of their care. Giving them easy access to the support they need, when they need it

Core cover

As part of our Core Cover, your clients will be able to:

  • Self-refer for six physiotherapy sessions
  • 24/7 digital physiotherapy support with Ascenti Reach app
  • Access over 5,000 quality-assured physiotherapists at over 1,700 locations

Additional cover options

If your client would like further cover for physiotherapy, our Out-patient Cover option gives them full cover through our Priority Physio network.

Any sessions arranged outside of our networks are covered at up to £35 per session, up to your client's chosen cover limit.
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Care hub

The fast, easy way to access physiotherapy

Care Hub is a digital pathway for your clients to make a claim or manage an ongoing claim. It connects your clients to the treatment they need, in just a few clicks.

With Care Hub, your clients can:

  • Self-refer for six face-to-face physiotherapy sessions
  • Get digital physiotherapy support with the Ascenti Reach app
  • Make or manage any physiotherapy claims

Key benefits of our cover

Quality physiotherapists

Your client will have access to over 5,000 quality-assured physiotherapists in our Priority Physio network

Members can self-refer

As part of our core cover, your client can self-refer for six physiotherapy sessions - no need for a GP or consultant referral

Choose your practitioner

Your client will be able to select which physiotherapist they want to see, and at a location that suits them

Day-to-day digital support

The Ascenti Reach app enables your clients to get personalised exercise plans and physio support without speaking to a GP

Treatments paid in full

We'll pay for the treatment in full. And we'll pay the physiotherapist directly

Physiotherapists manage claims

The physiotherapist will manage the claim fully - your client won't need to authorise any further sessions with us

How to access physiotherapy

We're putting your clients in control of their care

Star users

Apply or self-refer online

Login to the Vitality GP app or self-refer online via Care Hub to authorise physiotherapy treatment

Video GP

Attend triage

Your client will be fast tracked through the Priority Physio network for a digital or phone triage

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Get the right care

Once triaged, we'll ensure that your clients are directed down the pathway that's most appropriate to them

Resources toolkit

Quick access to everything you need to support your client conversations


We're here to help.

Your Business Consultant is always ready to support you.


Adviser Hub

Quote, apply and manage your clients online.


Get in touch

Call us on 0345 051 0044. Lines open Monday-Friday 8.30am-5:30pm


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