Our physiotherapy cover
Our physiotherapy cover puts your client in control of their care. Giving them easy access to the support they need, when they need itCore cover
As part of our Core Cover, your clients will be able to:- Self-refer for six physiotherapy sessions
- 24/7 digital physiotherapy support with Ascenti Reach app
- Access over 5,000 quality-assured physiotherapists at over 1,700 locations
Additional cover options
If your client would like further cover for physiotherapy, our Out-patient Cover option gives them full cover through our Priority Physio network.Any sessions arranged outside of our networks are covered at up to £35 per session, up to your client's chosen cover limit.
The fast, easy way to access physiotherapy
Care Hub is a digital pathway for your clients to make a claim or manage an ongoing claim. It connects your clients to the treatment they need, in just a few clicks.With Care Hub, your clients can:
- Self-refer for six face-to-face physiotherapy sessions
- Get digital physiotherapy support with the Ascenti Reach app
- Make or manage any physiotherapy claims
Key benefits of our cover
Quality physiotherapists
Your client will have access to over 5,000 quality-assured physiotherapists in our Priority Physio network
Members can self-refer
As part of our core cover, your client can self-refer for six physiotherapy sessions - no need for a GP or consultant referral
Choose your practitioner
Your client will be able to select which physiotherapist they want to see, and at a location that suits them
Day-to-day digital support
The Ascenti Reach app enables your clients to get personalised exercise plans and physio support without speaking to a GP
Treatments paid in full
We'll pay for the treatment in full. And we'll pay the physiotherapist directly
Physiotherapists manage claims
The physiotherapist will manage the claim fully - your client won't need to authorise any further sessions with us
How to access physiotherapy
We're putting your clients in control of their care
Apply or self-refer online
Login to the Vitality GP app or self-refer online via Care Hub to authorise physiotherapy treatment
Attend triage
Your client will be fast tracked through the Priority Physio network for a digital or phone triage
Get the right care
Once triaged, we'll ensure that your clients are directed down the pathway that's most appropriate to them
